Privacy Policy

Introduction

scentiaflamear ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at scentiaflamear.world or use our visual storytelling products and services. By using our website, you consent to the data practices described in this policy.

Effective Date:

Last Updated:

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide

We may collect the following information when you interact with our website:

  • Name, email address, and phone number when you contact us
  • Messages and communications you send through our contact forms
  • Information about your use of our products and services
  • Payment information (processed securely through third-party payment processors)
  • Any other information you voluntarily choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies (see our Cookies Policy for more information)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process transactions and deliver products and services
  • Send you updates about our products and services
  • Improve our website and user experience
  • Comply with legal obligations

Data Protection and Security

We implement appropriate technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of personal information
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.

Your Rights Under US Privacy Laws

Depending on your location, you may have certain rights regarding your personal information under applicable US state privacy laws (such as California Consumer Privacy Act - CCPA, Virginia Consumer Data Protection Act - VCDPA, etc.):

  • Right to Know: You have the right to request information about what personal data we collect, use, and disclose
  • Right to Access: You have the right to access your personal data that we hold
  • Right to Correction: You have the right to request correction of inaccurate personal data
  • Right to Deletion: You have the right to request deletion of your personal data, subject to certain exceptions
  • Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information (we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
  • Right to Data Portability: You have the right to request a copy of your personal data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.

Cookies

We use cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights regarding this Privacy Policy, please contact us:

Email: hello@scentiaflamear.world
Phone: +1 616-813-1138
Address: 801 Broadway Ave NW Unit 433, Grand Rapids, MI 49504, United States

We will respond to your inquiry within 30 days as required by applicable privacy laws.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). California residents may request:

  • Disclosure of the categories and specific pieces of personal information we collect
  • Disclosure of the categories of sources from which we collect personal information
  • Disclosure of the business or commercial purpose for collecting personal information
  • Disclosure of the categories of third parties with whom we share personal information
  • Deletion of personal information (subject to certain exceptions)

To make a request, please contact us using the information provided above. We will verify your identity before processing your request.